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GECI Int.
Technicien Support Informatique (H/F)
Join GECI Int. as an IT Support Technician in Roanne. Utilize ServiceNow for user support and incident resolution. Bachelor's in IT required. Benefits include career growth and training.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 30, 2025
EOLEN is a consulting firm specializing in engineering and IT, working with high-tech sectors like energy, banking, and defense. They are seeking an IT Support Technician to join their expanding Service Centre in Roanne, contributing to projects for large clients and building a career within the firm. The role focuses on user support, incident resolution, and continuous improvement.
Requirements
- Bachelor/Master’s degree in IT (BTS, DUT) or equivalent experience.
- Good mastery of Windows (7, 10, 11) and Linux.
- Knowledge of the network (DNS, DHCP, VPN) and workplace security.
- Knowledge of ticketing tools (GLPI, ServiceNow).
- Excellent service and communication skills.
- Pedagogical, rigor, autonomy, reactivity.
- Entry-level computer users accepted.
Benefits
- Large-scale projects
- Proximity support
- Structured career plan
- Technical environment for development
- Compensation
- Meal basket
- Company mutual insurance
- Certifying technical training
- Access to expert community
- Diverse projects
- Passionate team
Requirements Summary
Bachelor/Master’s in IT or equivalent. Strong proficiency in Windows/Linux & networking. Ticketing tools knowledge & excellent communication skills required
