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ServiceNow
Technology Consultant
Join ServiceNow as a Technology Consultant in Mexico City. Leverage 4+ years of ServiceNow expertise in ITSM, CSM, HRSD, and FSM. Enjoy flexible hours!
The Mothership
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Human Resources Service Delivery
IT Operations Management
IT Service Management
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 1, 2025
This Senior Technical Consultant role involves hands-on implementation of ServiceNow solutions across ITSM, ITOM, CSM, HRSD, or FSM modules. The role requires working directly with clients in various industries, translating business needs into scalable platform solutions, and implementing workflows and integrations. It also involves mentorship and code reviews for junior consultants.
Requirements
- 4+ years of hands-on ServiceNow implementation experience
- Proven field consulting experience with ITSM, CSM, HRSD or FSM
- Strong understanding of ITIL and service management processes
- Experience with authentication methods (SSO, SAML), LDAP, and integration middleware
- Familiarity with industry-specific workflows and challenges
Benefits
- Flexible work hours
Requirements Summary
4+ years ServiceNow experience, ITSM or CSM. Strong ITIL/Service Management understanding. Experience with SSO, SAML and other integrations
