Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager

EY is seeking a Senior Manager in the Managed Services practice to lead the delivery and transformation of Large-Scale Information Technology Outsourcing (ITO) engagements. The role requires strategic thinking, deep experience in IT service management, and collaboration with clients to align IT services with business objectives. Responsibilities include client engagement, strategic planning, team management, and financial management.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field
• 15+ years of experience in IT outsourcing, managed services, or IT operations
• 5+ years of experience in a senior leadership role
• Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow)
• Excellent communication, negotiation, and stakeholder management skills
• PMP or equivalent certifications

Benefits

• Competitive compensation
• Comprehensive benefits package (medical, dental, pension, 401(k)
• Paid time off options