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SWATX
Technology Operations & AIOps Consultant
Join SWATX in Riyadh as a Technology Operations & AIOps Consultant. Leverage ServiceNow and AIOps to enhance observability and automation.
ServiceNow Role Type:
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 9, 2025
Technology Operations & AIOps Consultant will evaluate legacy monitoring tools, recommend a unified observability stack, and enable AIOps capabilities. They will also develop automation playbooks, enable auto-remediation pipelines, and redesign operational processes.
Requirements
- Bachelor's in Information Technology, Engineering, or Computer Science
- 8–12 years in IT operations, observability, or monitoring architecture
- 3–5 years hands-on in AIOps and automation
- Strong background in Dynatrace, Splunk, SolarWinds, ServiceNow, Elastic, BMC tools
- Certifications in ITIL 4 Managing Professional, Dynatrace Associate/Professional, Splunk Core Certified Admin, DevOps / SRE Foundation (preferred)
Benefits
- Ability to work on-site
- Contract employment
- Opportunity to work on a unified observability stack and AIOps capabilities
Requirements Summary
Bachelor's in IT or related field, 8-12 years of IT experience, 3-5 years of AIOps and automation experience
