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BTIG
Technology, Service Desk Associate
Join BTIG as a Service Desk Associate in New York. Leverage ServiceNow for IT support, ensuring seamless employee assistance. Competitive benefits offered.
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
July 31, 2025
Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees.
Requirements
- Minimum 2-4 years of general IT Support with extensive customer-facing experience
- Experience with incident management/ticketing system like ServiceNow
- Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365
Benefits
- Competitive compensation and benefits package
- Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs
Requirements Summary
Minimum 2-4 years of general IT Support with extensive customer-facing experience, proficiency in current protocols, operating systems and standards, and experience with incident management/ticketing system
