Technology Services Consultant

As a Technology Services Consultant, you will provide high-level customer service and technical support to KPMG employees, working in a fast-paced and dynamic environment.

Requirements

• Strong customer and communication skills
• Proficiency in Microsoft 365 Suite (Outlook, Excel, Word)
• Experience using ServiceNow (or other service management tools) for Incident and Request resolution
• Knowledge in ITIL practices, and preferred certification in ITIL 3 or 4
• Sound understanding of Windows architecture and tools, as well as decent proficiency in Mac architecture and tools
• Sound understanding of mobile technologies, such as iOS and Android troubleshooting

Benefits

• Generous paid parental leave
• Career breaks
• Retail discounts
• Health and wellbeing initiatives
• Learning and growth opportunities
• Salary packaging options