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KPMG Australia
Technology Services Consultant
Join KPMG Australia as a Technology Services Consultant in Sydney. Leverage ServiceNow for IT support, ITIL knowledge, and enjoy flexible hours and growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 5, 2025
Job Description Our Connected Technology Group (CTG) defines and drives the digital, data and technology strategy for KPMG. As a team member of the NSW Techzone, this role represents the “face of IT”, focused on providing the highest level of customer service using innovative solutions.
Requirements
- Strong customer and communication skills
- Proficiency in Microsoft 365 Suite (Outlook, Excel, Word)
- Experience using ServiceNow (or other service management tools) for Incident and Request resolution
- Knowledge in ITIL practices, and preferred certification in ITIL 3 or 4
- Sound understanding of Windows architecture and tools, as well as decent proficiency in Mac architecture and tools
- Sound understanding of mobile technologies, such as iOS and Android troubleshooting
Benefits
- Flexible hours and locations
- Generous paid parental leave and career breaks
- Retail discounts
- Health and wellbeing initiatives
- Learning and growth opportunities
- Salary packaging options
Requirements Summary
Strong customer and communication skills, Proficiency in Microsoft 365 Suite, and Experience using ServiceNow
