Tecnici HelpDesk - Milano Cortina 2026

We are looking for HelpDesk Technicians to support IT activities during the Milano Cortina 2026 event. The ideal candidate will have experience with ticketing platforms, operating systems, and networking skills, with a B2-C1 level of English. The contract will be for a fixed term from November 2025 to March 2026.

Requirements

• Knowledge and use of the most widely used ticketing platforms (ServiceNow, Jira, Remedy, Sap)
• Familiarity with the main operating systems (primarily Windows and iOS)
• Management and planning of activities according to priorities and SLA
• Preparation of machines and control of inventory
• Experience with Active Directory and ability to resolve common problems related to users (password reset, group creation and management)
• Installation and troubleshooting of Office 365, knowledge and management of the tenant
• Basic networking skills (troubleshooting network) and knowledge of main network protocols
• Use of MDM consoles
• Hardware and software skills
• B2 - C1 level of English

Benefits

• Contract for a fixed term for the duration of the event (November 2025 - March 2026)
• Entry into an international, dynamic, and stimulating context, with the possibility of participating in a unique professional experience