EPMA

Telecom Support Specialist - W2 Only

Telecom Support Specialist at EPMA in Houston, TX. Optimize telecom services using ServiceNow. Requires technical support experience and cabling knowledge. Flexible hours.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 29, 2025

Telecom Support Specialist for Oil & Gas industry to assist in multiple transition projects, optimizing network infrastructure, improving efficiency, and ensuring smooth operation of telecommunications services.

Requirements

  • Extensive knowledge in design and installation of telecommunications cabling distribution systems
  • Proven experience in technical support role with focus on network infrastructure and telecommunications systems
  • Strong understanding of network ticketing systems (DevOps, Remedy, ServiceNow, SolarWinds, Calero)

Benefits

  • Flexibility to work non-standard hours
  • Effective communication skills
  • Ability to work independently and as part of a team

Requirements Summary

Experience in technical support role, strong understanding of network ticketing systems, and knowledge in design and installation of telecommunications cabling distribution systems