Eye Care Partners Career Opportunities

Director, IT Operations

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Human Resources Service Delivery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
September 12, 2025

EyeCare Partners is seeking a Director of IT Operations to lead and manage the company's IT infrastructure and services. This role involves overseeing day-to-day operations, including service desk, incident response, and infrastructure support. Leveraging ServiceNow to streamline workflows and enhance compliance is key to this position. The ideal candidate will have strong technical leadership and management skills, especially with a deep understanding of healthcare regulations.

Requirements

  • Lead and mentor IT professionals.
  • Oversee and manage day-to-day IT operations.
  • Implement and enforce IT policies and procedures.
  • Maintain disaster recovery and business continuity plans.
  • Ensure IT compliance with HIPAA and HITRUST standards.
  • Collaborate with clinical and administrative leaders.

Benefits

  • Competitive salary
  • Opportunities for professional development

Requirements Summary

Bachelor's degree in IT/CS. 10+ years of IT operations experience. Leadership skills with healthcare regulations knowledge. Strong problem-solving and communication abilities