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Singtel Group
Transitions Management Team Lead
Lead Transitions Management at Optus (Singtel Group), Sydney. Drive Service Management standards with 5+ yrs Project/Transition experience. ServiceNow proficiency required. Strategic leader for complex transitions. Competitive pay, flexible work, benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
November 9, 2025
Optus is seeking a Transitions Management Team Lead to lead the Transition Management function and promote Service Management standards. The role requires a strategic leader with experience in Project and Transition Management, who can guide complex transitions and develop comprehensive transition strategy and execution plans.
Requirements
- Must be an Australian Citizen with eligibility for Federal Government clearance.
- 5+ years of experience in Project and Transition Management, ideally within Managed Networks Service environments.
- Demonstrated capability to lead high-performing teams and navigate intricate, matrixed collaborator environments.
- Proficiency in ServiceNow and an extensive knowledge of service management frameworks.
- Strategic problem solver with a hands-on approach to solving problems and improving processes.
Benefits
- Competitive remuneration
- Colleague discounts
- Flexible working arrangements
- Vibrant and collaborative office campus
- Competitive leave policies
- Paid Parental Leave
- Access to Optus U's industry-focused micro-credentials
- Access to colleague-led networks and diversity initiatives
- Free access to counselling and support services
Requirements Summary
5+ years of experience in Project and Transition Management, leadership skills, and proficiency in ServiceNow
