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We are looking for a team lead with expertise in ServiceNow technology to join our enthusiastic team in Managed Services. The ideal candidate will have a proven track record of leading teams, managing support contracts, and delivering projects. The role requires a strong understanding of ServiceNow releases, license management, and financials, as well as excellent communication and leadership skills.

Requirements

• Bachelor's degree in computer science or related field
• 7+ years of experience in ServiceNow technology
• Fluent English
• ITIL, ServiceNow CSA, ServiceNow CIS certifications
• Experience in consulting, client-facing, or team handling/leading
• Cross-functional knowledge of pre-sale process, sales, SOWs, and RFPs

Benefits

• Competitive salary
• Provident fund
• Holiday allowance (24 days + 10 National Holidays)
• PF scheme
• Employee/Family Group Insurance
• Modern laptop
• Internet, transportation, and phone allowance