(USA) Senior Specialist Technician, Technology Support

Join Walmart/VIZIO and take your career to the next level! As a Senior Specialist Technician, you will provide hands-on support to employees in their local office and company-wide via remote assistance. You will support the onboarding of employees, provide Level 1 and Level 2 support, and assist with testing and deploying new hardware, software, and operating systems.

Requirements

• Minimum high school diploma
• Over a year of experience supporting Windows and macOS versions
• At least one year of related work experience
• Knowledge of ticketing systems such as Jira and ServiceNow
• Understanding of Command Prompt, PowerShell, and Terminal
• Knowledge of self-service software installation tools like Company Portal and ManageEngine
• Understanding of Active Directory tools

Benefits

• Competitive pay
• Performance-based bonus awards
• Health benefits (medical, vision, dental)
• Financial benefits (401(k), stock purchase, company-paid life insurance)
• Paid time off (PTO, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting)
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program