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ServiceNow
UX Sr Technical Consultant, Platform
ServiceNow UX Sr Technical Consultant in Toronto. Lead customer-centric design using ServiceNow platform, GenAI/Now Assist. Requires 5+ yrs experience, CSA cert, JavaScript skills. Competitive benefits included.
The Mothership
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Service Portal
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
October 7, 2025
ServiceNow is seeking a UX Sr Technical Consultant to join the Customer Excellence Group (CEG) team. The ideal candidate will have experience with ServiceNow's front-end technologies and a passion for human-centered design. The role involves building best-in-class user experiences, driving customer KPIs, and leading design and requirements workshops.
Requirements
- At least 5 years of configuration or development experience on the ServiceNow platform
- Experience with ServiceNow Platform GenAI capabilities leveraging Now Assist
- Current ServiceNow System Administrator (CSA) Certification
- Demonstrated ability to influence and consult in complex customer environments
- Experience developing with common JavaScript frameworks and web technologies
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
5+ years of experience on the ServiceNow platform, ServiceNow certifications, and experience with JavaScript frameworks and web technologies
