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WNS Global Services
V-Lead Technical Consultant
Lead Technical Consultant at WNS Global Services in Chennai. Drive ServiceNow solutions, mentor developers, and enhance IT service management. 6-10 yrs experience required.
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
IT Service Management
Incident Management
Integration Hub
Now Platform App Engine
Service Portal
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 20, 2025
WNS (Holdings) Limited is seeking a Lead Technical Consultant to lead ServiceNow initiatives across multiple business functions. This role involves building and implementing ServiceNow solutions, leading a team of developers, and collaborating with stakeholders to drive operational excellence. The ideal candidate will possess deep understanding of ServiceNow's capabilities and a proven track record in IT service management.
Requirements
- Build and oversee the design, development, and implementation of ServiceNow solutions across multiple modules.
- Lead and mentor a team of ServiceNow developers and analysts.
- Manage key stakeholder relationships and translate business needs into technical specifications.
- Drive innovation in IT service management and enhance service delivery.
- Build robust Integrations with other systems and middleware.
Requirements Summary
Bachelor's degree in Computer Science or related field. 6-10 yrs ServiceNow development & admin experience. Proficiency in Scripting (Client/Server-side, Service Portal, Workspaces) and App Engine Studio
