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E.ON
VIP Support / IT Business Analyst (w/m/d)
E.ON seeks VIP Support/IT Business Analyst in Essen. ServiceNow expertise required. Support priority users, manage onboarding, resolve issues. Windows/macOS, Microsoft 365 knowledge essential. Flexible work, learning culture, competitive benefits.
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 19, 2025
E.ON Digital Technology GmbH is seeking a VIP Support / IT Business Analyst to support the ‘Priority User Support’ department. The role involves providing excellent IT support to high-priority users, including onboarding new employees and developing efficient solutions. The company focuses on sustainable technological solutions and aims to make new energy work.
Requirements
- Qualified IT support experience
- Good understanding of the priorities and goals of stakeholders
- Windows 11, Microsoft 365, MacOS, iOS, and iPadOS experience
- Experience with ServiceNow
- Experience in bug fixing and device support
- Excellent communication skills in German and English
- Long-standing IT support experience
Benefits
- Flexibility combining office and remote work
- Development of talents
- Learning culture
- Vacation days
- Christmas and New Year’s holiday
- Additional vacation days or sabbatical
- Mobility solutions
- Salary trading for benefits
Requirements Summary
IT support experience, Windows/macOS knowledge, and proactive customer orientation. Great communication skills and a proactive problem-solving attitude are essential
