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VISEO
VISEO
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Change Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 17, 2025
The VISEO position requires integration testing, issue resolution, and system reliability maintenance. The role involves collaborating with multiple teams to troubleshoot production issues, monitor system performance, and optimize products. System reliability and maintenance are core responsibilities, including upgrade and optimization planning and change management.
Requirements
- 3-5 years of experience in application or technical support
- Experience with shell scripting, Ruby, Golang and SQL technologies
- Familiarity with monitoring systems and logging systems (e.g. Datadog, Sumo Logic, Open Telemetry, ServiceNow)
- Strong analytical and problem-solving skills
- Proficiency in both written and spoken English and Mandarin
- GDPR messaging
Requirements Summary
3-5 years exp. in tech support. Shell scripting, Golang, and SQL knowledge. Proficiency in monitoring systems & strong analytical skills
