VP, AMS Major Area Lead - Customer Excellence Group (Commercial)

ServiceNow is seeking a VP of AMS Major Area Lead to lead a team focused on Customer Excellence and ensure client success. This role involves driving growth through sales and partnerships, delivering best-in-class experiences, and building high-performing teams. The company values innovation, collaboration, and a customer-centric approach.

Requirements

• Track record for building and growing a world-class organization
• Experience with the Commercial Major Area
• 15+ years of work experience in enterprise software
• 5+ years in customer success or related role
• Strong P&L experience within a $15Bn+ enterprise
• Experience in driving collaborative partnerships

Benefits

• health plans
• 401(k) Plan with company match
• ESPP
• matching donations
• flexible time away plan and family leave programs
• Equity