CACI International Inc

Watch Officer, Senior

Join CACI as a Senior Watch Officer in Doral, FL, leading 24/7 network operations. Requires 7+ years in IT/cybersecurity, ITIL v4, and ServiceNow expertise. Benefits include flexible time off and comprehensive healthcare.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 3, 2025

The Watch Officer, Senior position at CACI is a full-time role supporting the U.S. Southern Command (USSOUTHCOM) in Doral, Florida. The Senior Watch Officer leads 24/7 real-time network operations, cybersecurity incidents, and critical IT service disruptions to ensure mission continuity. The role involves managing a team, coordinating response efforts, and providing situational awareness to leadership.

Requirements

  • US Citizen with active Secret security clearance
  • Bachelor's degree (BS) in Information Technology, Cybersecurity, Computer Science, Business Administration, Project Management, or a related field
  • 7+ years of related work experience is preferred, with a strong emphasis on managing IT or cybersecurity projects
  • ITIL v4 Foundation certification
  • Ability to function as a technical expert across multiple project assignments
  • Strong analytical and problem-solving skills with Proven experience managing projects through the full lifecycle
  • Experience with ITSM platforms (ServiceNow)
  • All relevant 8140 certifications

Benefits

  • Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
  • Flexible time off benefit
  • Robust learning resources
  • Competitive compensation

Requirements Summary

7+ years of experience in IT or cybersecurity project management, ITIL v4 Foundation certification, and experience with ITSM platforms (ServiceNow)