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Heraeus
Werkstudent (m/w/d) IT Service Management / ServiceNow
ServiceNow ITSM Werkstudent at Heraeus (Hanau). Support process optimization, CMDB management, and IT asset data maintenance. Modern tools, engaged team.
Direct Hire
Entry Level
ServiceNow Role Type:
Platform Owner
ServiceNow Modules:
Configuration Management Database
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 28, 2025
Support internal ITSM process managers/Product Owners in daily work and projects, work in an engaged team with modern tools and technologies.
Requirements
- Support in the analysis and optimization of processes
- Data collection, updating, and maintenance of IT assets and configuration data
- Creation of reports and evaluations from the CMDB
Requirements Summary
Support ITSM process managers/Product Owners in daily work and projects, analyze and optimize processes, and maintain IT assets and configuration data
