ServiceNow

Workflow Architect, Federal

Join ServiceNow as a Workflow Architect in Fairfax, VA. Leverage ServiceNow Workflow Solutions to enhance customer outcomes. TS/SCI clearance required. Benefits include health plans, 401(k), and flexible time off.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 28, 2025

This Workflow Architect role at ServiceNow focuses on accelerating customer business outcomes by implementing workflows. The position requires a laser-focused individual to solve customer challenges, providing support during sales cycles, serving as a solution provider, and advocating for customer needs within ServiceNow (Product Management, Customer Excellence, and more). The role involves design, enablement, mentoring, and promotion of Customer experience.

Requirements

  • Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required
  • 8+ years of consultation and/or configuration experience related to complex technologies
  • 5+ years of consultation and/or configuration experience related to ServiceNow Workflow Solutions
  • Strong understanding of NowAssist, RaptorDB and Vault ZTA
  • Demonstrated ability to influence and consult senior leaders

Benefits

  • Health plans
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

TS/SCI clearance required. 8+ yrs consulting/configuration. ServiceNow Workflow Solutions exp. & customer-centric approach