Elastic - Referral Board

Workplace Experience Coordinator

Join Elastic as a Workplace Experience Coordinator in Tokyo. Leverage ServiceNow skills to enhance employee experience. 2+ years in customer service required. Competitive pay and benefits!

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 24, 2025

We are looking for a Workplace Experience Coordinator to join our team in our Tokyo office and support the Elastician community, to ensure that we drive an even stronger workplace & employee experience - both virtual and in-office.

Requirements

  • 2+ years dynamic customer service and hospitality experience in a workplace / facilities management industry (with IT and ITES industries)
  • Ability to build effective work relationships at all levels
  • Excellent written / verbal communication skills, both in English and Japanese
  • Proficiency with MS Word, Excel, PowerPoint, and GSuite required; Concur and ServiceNow a plus
  • Positive demeanour, open-minded and empathic personality to support employee needs

Benefits

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Requirements Summary

2+ years dynamic customer service and hospitality experience, ability to build effective work relationships, proficiency with MS Office and GSuite