Account Director - CRM & Industry Solutions (TMT)

ServiceNow is seeking a CRM Account Executive that is a customer facing domain expert, that drives innovative business solutions with our customers. The CRM Account Executive will oversee market success of ServiceNow's CRM & Industry solutions. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 12+ years in sales with success generating new business sales of enterprise-class Customer Experience or other Business solutions.
• Experience selling into India TMT (Telecom, Media, Technology) is essential.
• Advanced knowledge of sales force automation, customer service management, enterprise resource planning or other business application technologies would be ideal.
• Experience with the sales process with the ability to navigate and progress short and long complex sales cycles.
• Understanding of business sales processes.
• Bachelor's degree in business, marketing or related discipline.