Wipro Limited

Administrator - L3

Join Wipro Limited as an L3 Administrator in Bengaluru. Leverage your 3-5 years of ServiceNow development experience to resolve client issues and ensure satisfaction.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Incident Management
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Service Catalog
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 30, 2025

Work with us to resolve, maintain, and manage client's software/hardware/network issues as per defined SLA's to ensure client satisfaction. Timely response to tickets, service requests solutioning, and proper functioning of client's network/server/system/storage/platform/infrastructure are key responsibilities.

Requirements

  • 3-5 years of experience
  • Servicenow-Development experience
  • Experience in maintaining quality parameters

Benefits

  • 100% adherence to SLA/timelines
  • Multiple cases of red time
  • Zero customer escalation
  • Client appreciation emails

Requirements Summary

3-5 years of experience in Servicenow-Development and maintaining quality parameters required