Join Wipro Limited as an L3 Administrator in Pune. Leverage your 3-5 years of ServiceNow ITSM experience to manage client software and hardware, ensuring SLA adherence. Enjoy client appreciation and zero escalations.
The Administrator - L3 role involves resolving, maintaining, and managing client's software, hardware, and network based on service requests. The purpose is to ensure client satisfaction and follow defined SLA's. The role requires timely response to tickets, solutioning of service requests, and upkeep of client's equipment.