AI/ML Product Manager/Lead - Enterprise Data

ServiceNow is seeking an experienced Technical Product Manager for Enterprise Data team to lead the strategy, roadmap, and execution of data and AI platform capabilities. The role involves building scalable, trusted, and AI-ready data infrastructure, enabling seamless integration of GenAI and Agentic AI capabilities, and ensuring data orchestration, model lifecycle management, and observability.

Requirements

• 12+ years of related experience of enterprise Tech AI product management
• 5+ years in SaaS or Data/AI platforms
• Hands-on data expert with deep domain expertise in datasets and metrics
• Strong Technical background in Applied AI/ML, Data Engineering, Data Science
• Proven experience building and managing GenAI/LLM capabilities
• Experience with Agentic AI systems, autonomous agents, retrieval-augmented workflows, or orchestration frameworks
• Experience with vector databases, LLMOps, data observability, and responsible AI practices
• Deep expertise on Snowflake data platform, cloud, scalability, workload management, data-architecture and overall governance
• Ability to make trade-offs between technical feasibility, user experience, and business impact
• Exceptional communication and stakeholder management skills
• Demonstrated success driving large, cross-functional stakeholder in ambiguous, high-growth environments

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance
• Visa Sponsorship