Aladdin Client Experience, Associate

Join BlackRock as an Associate supporting real-time trading operations within our fast-growing Aladdin Trader business. This role is part of the Aladdin Client Experience team and involves collaborating with product and engineering teams to resolve complex technical issues, drive platform stability, and shape the future of trading support through strategic tooling and partnerships.

Requirements

• 3+ years of experience in real-time trade support in a client- or vendor-facing role
• Experience in real-time trading environments, including incident management, latency troubleshooting, and post-trade reconciliation
• Strong understanding of market microstructure, order types, and execution strategies across asset classes
• Hands-on experience with FIX protocol, including message parsing, session management, and troubleshooting connectivity issues
• Proven ability to manage production outages, perform root cause analysis, and communicate effectively with stakeholders under pressure
• Experience supporting front-office trading desks, with a deep understanding of trader workflows and urgency in issue resolution
• Knowledge of regulatory reporting requirements (e.g., MiFID II, TRACE) and how they impact trading systems
• Experience with real-time data feeds (e.g., Bloomberg, Refinitiv, ICE) and market data normalization
• Ability to write and maintain diagnostic scripts for log parsing, alerting, and automated recovery
• Familiarity with CI/CD pipelines and deployment processes in trading environments
• Experience with incident tracking and knowledge management tools (e.g., JIRA, ServiceNow, Confluence)

Benefits

• Comprehensive healthcare
• Leave benefits
• Retirement benefits
• Flexible Time Off (FTO)
• Tuition reimbursement
• Strong retirement plan