AMS Strategic Advisor Customer Health Assurance CEG

ServiceNow is seeking a Strategic Advisor to work with customers to improve adoption, customer satisfaction, and expand the long-term partnership within the Customer Excellence Group. The role focuses on understanding customer concerns, developing solutions, and orchestrating the integration of various teams and resources. This is a remote position reporting to the AP Lead Customer Health Assurance.

Requirements

• 15+ years of related work experience
• Experience leading large, enterprise transformation programs
• Experience working with ServiceNow Platform
• Experience working with sales support and services teams
• Expertise in enterprise integration service-oriented architectures and microservices
• Knowledge of security data privacy and governance

Benefits

• Health plans
• 401(k) Plan
• Flexible spending accounts
• Flexible time away plan
• Family leave programs