Application Analyst

Ledcor is seeking an Application Analyst to join our team and support the ongoing success of our Project Management Information System (PMIS). This is an entry-level position designed to build foundational knowledge of PMIS Solution and business processes.

Requirements

• Triage and respond to ServiceNow tickets for assigned PMIS modules, ensuring timely and accurate resolution of user requests.
• Perform regression testing using predefined cases, maintain the test case library, and contribute to user documentation and support logs.
• Execute defined system processes (e.g., ACS management, UoM updates) under the guidance of the Senior Application Analyst.
• Collaborate with the Senior Application Analyst to develop foundational knowledge of business processes and PMIS configurations that support operational needs.
• Assist with creating and updating training materials, participate in “train-the-trainer” sessions, and help track user engagement and feedback.
• Support training delivery by coordinating logistics and addressing basic user inquiries.

Benefits

• Competitive total rewards package
• Benefits that support physical, mental, and financial wellbeing