Application Lead (ServiceNow - Order Management) (Remote - UK)

Focus Group is seeking an Application Lead (ServiceNow - Order Management) for a remote position in the United Kingdom. The role involves leading and shaping the ServiceNow Order Management platform, streamlining business operations, and enhancing customer experience through automation and integration. Collaboration with stakeholders is crucial for success. This is a strategic role influencing future-proof a critical system.

Requirements

• Proven experience in ServiceNow Order Management, or comparable platforms such as Salesforce OMS or Microsoft Dynamics.
• Strong understanding of the full Order-to-Cash cycle.
• Hands-on expertise in platform administration, configuration, and release management.
• Excellent communication skills.
• Proactive, curious mindset focused on automation and APIs.

Benefits

• Competitive salary
• Remote-first position
• Opportunity to own a ServiceNow module
• Collaborative environment