.svg)
FIS
Application Support (Windows)
FIS seeks experienced EAMS Support Engineer for Pune role. Provide L1/L2 Windows Server support, resolve client issues. Requires 3-6 yrs experience, PowerShell scripting, ServiceNow/Remedy ticketing expertise. Competitive salary, career development.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 31, 2025
We are looking for an experienced EAMS Support Engineer to join our team. The successful candidate will provide technical support for enterprise applications and resolve client-reported issues promptly.
Requirements
- 3 to 6 years of experience in L1/L2 support roles on Windows Server OS family
- Good experience in Product support for client-facing applications
- Hands-on experience with Windows PowerShell scripting
- Good knowledge of Windows services
- Understanding of Windows Batch File scripting, and TCP/IP concepts
- Experience in SFTP connectivity and troubleshooting
- Basic SMTP understanding
- Familiarity with ticketing tools (e.g.,Remedy, ServiceNow) for incident management
Benefits
- Competitive salary
- Access to career development tools, resources, and opportunities
- Professional education and personal development possibilities
Requirements Summary
3-6 years of experience in L1/L2 support, good experience in product support, and hands-on experience with Windows PowerShell scripting
