Applications Senior Support Specialist

AlixPartners is a global firm that solves complex challenges by moving quickly from analysis to action. They promote an inclusive environment and believe in the value of diversity. The company has a hybrid work model and requires travel for this position.

Requirements

• 3-6 years of relevant related work experience
• Proven history and expertise in supporting complex, 3rd-party software applications for business services
• Experience in large, production-oriented service operations, in a 24x7x365 service delivery model supporting mission-critical business operations with large data volumes
• Proven history and expertise in supporting Microsoft Windows servers and desktops
• Experience with ServiceNow, Tableau, Smartsheet, Qualtrics, Alteryx, PowerBI
• Experience in eDiscovery, Legal technology, Relativity, Brainspace, Reveal Processing, Litigation Support, and/or Managed Hosting environments and Azure
• Some experience with Microsoft development tools, including MS Visual Studio,.NET
• Skills in relational database (SQL Server) and SQL query/script/stored procedure development for data analysis and manipulation

Benefits

• Paid relocation not available
• Hybrid work model with some rotational on-call evening and weekend work
• Travel required for this position