NOC Manager

The NOC Manager will oversee the 24x7 operation of our globally diverse Network Operations Centre, ensuring stability, security, performance, and availability of our managed service platform and internal IT infrastructure.

Requirements

• Excellent communication, organisational, and presentation skills.
• Excellent working knowledge of enterprise infrastructure monitoring tools.
• Strong knowledge of core infrastructure fundamentals (cloud, networking, security, virtualisation).
• Experience working with the ServiceNow platform.
• Experience with metrics, reporting, and SLA management.
• Self-motivated, proactive & detail oriented.
• Able to independently and efficiently meet deadlines.
• Ability to assess and prioritise work in a fast-paced environment.
• 5 years’ minimum experience in a relevant field.
• 3 years’ minimum experience managing individuals/team both locally and in a remote capacity.
• Bachelor's degree and/or technical certifications a plus.

Benefits

• Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
• Gym discount
• Life insurance
• Comprehensive travel insurance for you and your family in line with scheme rules
• Confidential well-being and counselling support
• Competitive Compensation
• Contributory pension scheme
• Company events
• Private Medical and Dental Insurance