AppOps Analyst

As an AppOps Analyst at Interac, you will be responsible for maintaining and supporting Interac's highly distributed, high-performance payment system. You will diagnose and resolve infrastructure and application issues to ensure optimal performance and availability of all our IT applications and provide root cause analysis with recommendations for improvements.

Requirements

• Understanding large-scale Java applications, database architectures, application monitoring and fault management.
• Understanding of WebSphere, Docker, Kubernetes, and Cloud Architecture.
• Troubleshooting applications by leveraging APM tools like AppDynamics/Dynatrace.
• Application support and maintenance of Java/JEE applications.
• Having an SRE mindset toward ensuring Application Availability.
• Identifying the application monitoring needs or performance issues and instrumenting them appropriately in AppDynamics and Splunk.
• Designing and instrumenting AppDynamics monitoring and tuning (health rules, alerts) for various applications.
• Understanding of Networking concepts and Network hardware.
• Investigate and find root causes through logs on Linux servers.
• Be able to write queries and pull reports on Database and Splunk.
• Integrations between AppDynamics, Splunk, PagerDuty, and ServiceNow.
• Identifying areas of automation for building self-remediation needs.
• Creating or updating performance analysis reports & dashboards, Knowledge base.
• Proposing and implementing solutions to improve application availability and reliability.
• API & Microservices technologies and containers

Benefits

• Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.
• Core Values: They define us. Living them helps us be the best at what we do.
• Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.
• Education: To ensure you are the best at what you do we invest in you