We're in growth mode across the APAC region and looking for a seasoned, strategic, and high-impact Delivery Excellence Leader to drive our Technical CoE across the region.
Requirements
- 15+ years of experience leading large, complex technical delivery or professional services organizations in a $1B+ enterprise software or cloud company.
- Team Building & Scale: Demonstrated success building and leading 250+ person high performing organizations across delivery, support, and partner ecosystems.
- Technical Credibility: Deep technical proficiency with a track record of successfully executing enterprise-scale implementations or transformations.
- Customer-Centric Mindset: Client-first orientation with strong executive relationships and a trusted presence in front of C-level customers.
- Operational Discipline: Expertise in managing key business metrics — utilization, revenue, and delivered margin — while maintaining quality and customer satisfaction.
- Complex Escalation Management: Experience managing large-scale, high-visibility escalations and driving resolution in multi-stakeholder environments.
- Partner Integration Experience: Proven success in integrating and governing partner delivery to expand capacity while maintaining technical excellence.