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ServiceNow
Customer Success Manager
Join ServiceNow as a Customer Success Manager in Tokyo. Leverage ServiceNow skills to drive customer outcomes, with 5+ years in professional services. Enjoy generous benefits!
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 7, 2025
The Customer Success Manager will act as an advocate for customers, overseeing their outcomes engagement and helping them achieve business outcomes through prescriptive guidance and ServiceNow's best practices.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 5+ years of experience providing customer professional services or related business support
- Ability to provide independent comprehensive services
- Experience resolving issues through analysis
- Experience in working collaboratively
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
5+ years of experience providing customer professional services or related business support, ability to provide independent comprehensive services, experience resolving issues through analysis, experience in working collaboratively
