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Arthur Lawrence
Arthur Lawrence
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 15, 2025
We are urgently looking for a Manager – Service Desk Operations for a client in Riyadh, KSA. The ideal candidate will have 10+ years of experience in IT support, service desk management, or IT operations within the banking sector.
Requirements
- Minimum 10 years of experience in IT support, service desk management, or IT operations within the banking sector.
- Experience with ServiceNow or similar ITSM platforms, and familiarity with ISO/IEC 20000 standards.
- Must be fluent in Arabic and English.
- ITIL 4 Managing Professional certification.
Requirements Summary
10+ years of experience in IT support, service desk management, or IT operations, ITIL 4 certification, fluency in Arabic and English
