Focus Group

Asset and Configuration Manager

Join Focus Group in Birmingham as an Asset and Configuration Manager. Leverage ServiceNow for ITAM and CMDB management. ITIL knowledge required. Competitive benefits.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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DevOps
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Discovery
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IT Asset Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 10, 2025

We’re Hiring: Asset & Configuration Manager. Join our team to optimise how we manage the IT infrastructure for our Enterprise clients. Take ownership of the full asset lifecycle and drive operational excellence.

Requirements

  • Strong Understanding of ITIL (v4 preferred)
  • Deep familiarity with the Service Configuration Management and IT Asset Management (ITAM) practices.
  • Understanding of how CMDBs (Configuration Management Databases) support incident, problem, change, and release management.
  • Practical Experience Establishing or Overhauling CMDB / IT Asset Management system.
  • You can distinguish between CI (Configuration Item) types, relationships, and levels of control.
  • Tooling Expertise: Experience with ServiceNow, or similar.
  • Comfortable integrating asset/configuration tools with discovery systems, CI/CD pipelines, and ITSM tools.

Benefits

  • At Focus Group, we know our people are our greatest asset. We are a growing company that thrives on collaboration, energy, and creativity, where every individual plays a key role in shaping our success.

Requirements Summary

Experience with ITIL, ServiceNow, and IT asset management, with a strong understanding of CMDBs and ITAM practices