Lateral

Asset & Wealth Management - Client Service Platforms - Head of Product - Dallas - Vice President

Join Lateral as VP, Head of Product in Dallas. Lead client service platforms, leveraging ServiceNow skills. 12+ years in product management required.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 30, 2025

As the Head of Product for Client Service Platforms, you will shape the experiences for our clients and integral components of the Asset Management technology ecosystem. You will lead the product management team focused on defining the features and strategy of our core client service platforms including the digital experience for internal users, orchestration technology to enable business growth and the client service management platform.

Requirements

  • 12+ years of Product Management experience within financial services, specifically shaping client experiences and servicing platforms
  • Understanding of asset management including retail and institutional SMAs, Alternatives and pooled vehicles
  • Excellent written and verbal communication skills, including experience working directly with both technical and non-technical stakeholders
  • Experience with ServiceNow is helpful
  • Experience with all stages of the development lifecycle: inception, analysis, design, review, testing, and deployment leveraging agile development methodologies
  • Proficiency in collaborating with technical teams, understanding software architecture, and translating technical concepts to non-technical stakeholders
  • Experience engaging with stakeholders to design the customer experience, develop and communicate the product roadmap and define and prioritize requirements
  • Demonstrated success in leading and mentoring cross-functional teams, managing complex projects, and delivering software solutions on schedule and within budget
  • Strong creative leader, self-motivated with analytical mindset who can multi-task to solve interesting and difficult technical problems under time pressure and with resource constraints
  • Good understanding of distributed systems
  • Be an advocate of best practices for system design and conformance to high standards for coding, testing, debugging and implementation

Benefits

  • Reasonable accommodations for candidates with special needs or disabilities during our recruiting process
  • We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond
  • Committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process

Requirements Summary

12+ years of product management experience, understanding of asset management, excellent communication skills, experience with development lifecycle and technical teams