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KPMG Global Services
Assistant Manager
Join KPMG Global Services as an Assistant Manager in Bangalore. Leverage your ServiceNow expertise in ITSM, CSDM, and ITOM to develop innovative solutions.
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Knowledge Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 30, 2025
The ServiceNow GDN Assistant Manager is responsible for developing technical solutions on the ServiceNow platform to meet the IT department's needs and beyond. This role involves researching new solutions, developing and integrating modules in ServiceNow, providing support to developers, and influencing business process owners. The position requires strong technical skills, communication skills, and the ability to work in a dynamic environment.
Requirements
- Good design knowledge
- Research new solutions based on requirements
- Expertise in ServiceNow design, development, and integration
- Strong knowledge in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application
- Proficiency in Web Technologies (XML, HTML, JAVA Script)
- Knowledge in ITIL Framework
- Strong verbal communication skills
Requirements Summary
Strong design knowledge and ServiceNow expertise are key. Must be proficient in ITSM & understand core modules. ITIL Framework & strong communication skills a plus
