KPMG Global Services

Assistant Manager

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 30, 2025

The ServiceNow GDN Assistant Manager is responsible for developing technical solutions on the ServiceNow platform, serving the IT department and broader business needs. The role focuses on ITSM module development, system integration, process configuration, and ensuring best development practices. Strong expertise in ServiceNow tool development and technical insight is required.

Requirements

  • Good design knowledge
  • Researching new solutions based on requirements
  • Knowledge of ServiceNow Platform development
  • Expertise in Design, Development, and Integration of ServiceNow
  • Proficiency in Web Technologies
  • Exposure to ITIL Framework, IT Management Tools
  • Strong organizational and analytical skills
  • Excellent communication skills
  • Strong interpersonal skills
  • Flexible and adaptable to new technologies

Requirements Summary

Strong ServiceNow experience is key. Must have design & development expertise, excellent communication skills and the ability to work under pressure. Prior ITSM deployment experience is preferred