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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 6, 2025
This position involves leading a ServiceNow implementation team of 5-7 members, designing technical solutions, and performing performance management. The role requires strong communication and analytical skills and a focus on customer service and teamwork.
Requirements
- Prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services).
- Knowledge & experience in development of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM)
- Awareness of best development practices during implementation and coaching team members.
- Experience working under pressure and handling crunched timelines
- Excellent verbal/written communication, collaboration, analytical and presentation skills
Requirements Summary
Prior ServiceNow implementation experience. ServiceNow application development expertise. Strong communication & analytical skills
