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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Integration Hub
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 23, 2025
The ServiceNow GDN Assistant Manager will develop technical solutions on the ServiceNow platform to meet IT department and beyond needs, with a focus on ITSM & other modules. This role requires strong design, development, and integration skills and a desire to research new solutions.
Requirements
- Good design knowledge
- Research new solutions based on requirements
- Experience with ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM)
- Strong expertise in Design, Development, Integration of ServiceNow
- Proficiency in Web Technologies (XML, HTML, JAVA Script)
- Exposure to ITIL Framework
- Strong communication and interpersonal skills
- Exceptional analytical and organizational skills
Requirements Summary
Strong ServiceNow experience, design & integration skills, ITIL framework exposure, and excellent communication skills required. Prior ITSM deployment experience and a track record of managing complex projects are desirable
