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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 6, 2025
This is an opening for a ServiceNow Assistant Manager, focusing on ServiceNow implementation projects. The role requires experience in ServiceNow implementation projects, development of ServiceNow applications, and strong leadership skills. The candidate will work as a solution architect, leading a team to implement the ServiceNow application and contribute to automation and process improvement.
Requirements
- Prior working experience in ServiceNow Implementation projects (Not enhancements, Managed services)
- Knowledge & experience in development of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM)
- Awareness of best development practices during implementation
- Strong track record of managing complex ITSM tool deployment
- Exposure to ITIL Framework and IT Management Tools
- Experience with agile methodologies for ServiceNow implementation
- Ability to work under pressure and handle crunched timelines
Requirements Summary
Prior ServiceNow experience, knowledge in ServiceNow applications & development, experience in ITIL and agile, and strong leadership skills
