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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Knowledge Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 23, 2025
The ServiceNow GDN Assistant Manager develops technical solutions on the ServiceNow platform to meet IT department and business needs. They are responsible for designing, implementing, and supporting ITSM modules like GRC, SECOPS, and HRSD, as well as contributing to internal and client-facing projects. The role requires strong design, development, and integration skills with ServiceNow.
Requirements
- Good design knowledge
- Willingness to research new solutions
- Expertise in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM
- Proficiency in Web Technologies (XML, HTML, JAVA Script, etc.)
- Experience with ITIL Framework
- IT Management Tools
- Strong communication and interpersonal skills
Requirements Summary
Requires strong design, development, and integration skills with ServiceNow. Proficient in ITSM & IT tools, and a flexible approach to technology/process
