deloitte

Assistant Manager | Change Management | Bengaluru | Cyber Defense & Resilience

Join Deloitte as an Assistant Manager in Bengaluru, focusing on Change Management. Leverage ServiceNow skills to enhance processes and exceed client expectations.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 16, 2025

As an Assistant Manager in our Cyber Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. The role involves managing the Change Management process documentation, driving the change management process across Cyber, and aligning with relevant teams to support in reviewing and sharing recommendations in line with Carrier’s Change Management Process.

Requirements

  • Bachelor’s degree in Information Security, Computer Science, or a related field.
  • 3 to 5 years of hands-on experience in handling ServiceNow change tickets.
  • Strong problem-solving skills to address challenges and obstacles that may arise during the change process.
  • Familiarity with change management principles, methodologies, and tools.
  • Understanding of IT Service Management and ITIL frameworks

Benefits

  • At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities.
  • Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Requirements Summary

Bachelor’s degree in Information Security, Computer Science, or a related field. 3 to 5 years of hands-on experience in handling ServiceNow change tickets. Strong problem-solving skills