Associate Business Support Specialist (Japanese Bilingual) - Open for Fresh Graduates

As an Associate Business Support Specialist, you will be part of a team that executes STS SRD Tier 1 processes globally. Your primary responsibilities will include ensuring tickets are taken care of with utmost quality and in a timely manner, providing first-in-class customer support, and collaborating effectively with SRD Tier 2 analysts. The role requires a bachelor's degree in accounting, finance, business administration, or related fields, and business-level fluency in English and additional languages.

Requirements

• Bachelor's degree in accounting, finance, business administration, or related fields
• 1 year demonstrated work experience within a General Accounting and/or Finance Shared Services, customer services, and/or Source to Settle area
• Business-level fluency (oral and written) in English
• Additional languages: Mandarin, Japanese, Vietnamese, or Korean
• Understanding of STS and surrounding processes
• Strong diligence, problem-solving, and analytical skills
• Excellent communication and interpersonal skills
• Continuous improvement mindset
• Customer-focused and results-driven
• Sense of urgency
• Demonstrates initiative
• Effectively work in a team environment

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k matching
• Paid time off
• Retirement plan
• Relocation assistance
• Flexible work arrangements