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MSD
Associate Business Support Specialist (Mandarin Bilingual) - Open for Fresh Graduates
MSD Associate Business Support Specialist (Mandarin Bilingual) in Selangor. Manage cases, support customers via phone. Requires accounting/finance background, bilingual fluency, STS knowledge. VISA sponsorship included.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 14, 2025
Associate Business Support Specialist (Mandarin Bilingual) - Open for Fresh Graduates. The role involves actively managing cases and responding to customers via phone, with the goal of ensuring that all cases and issues raised to the STS Support Tier 1 team are addressed correctly, completely and in a timely manner.
Requirements
- Bachelor's degree in accounting, finance, business administration, or related fields preferred
- 1 year demonstrated work experience within a General Accounting and/or Finance Shared Services, customer services, and/or Source to Settle area preferred
- Business-level fluency (oral and written) in English is a must; Additional languages are required. Mandarin, Japanese, Vietnamese, or Korean language (both written and spoken, so you can freely interact with the customers)
- Understanding of STS and surrounding processes
Benefits
- VISA Sponsorship
Requirements Summary
1 year experience in General Accounting and/or Finance Shared Services, or Source to Settle area; Business-level fluency in English and Mandarin, Japanese, Vietnamese, or Korean; Understanding of STS and surrounding processes
