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ServiceNow
Associate Customer Success Guide
Join ServiceNow in Dublin as an Associate Customer Success Guide. Drive customer success using ServiceNow tools, focusing on onboarding and proactive support.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
ServiceNow is seeking an Associate Customer Success Guide to drive customer success, adoption, and expansion within the EMEA region. The role involves onboarding customers, providing proactive guidance, collaborating with internal teams, and escalating issues. It's a full-time, on-site position requiring at least a 3-day in-office requirement.
Requirements
- Experience in leveraging AI to improve processes.
- Business/Technology/AI related degree preferred.
- Passion for SaaS with understanding of enterprise solution selling and customer engagement.
- Strong emotional intelligence, organizational skills.
Requirements Summary
Bachelor's degree in a related field preferred. Experience with AI integration a plus. Passion for customer success and SaaS
