.svg)
ServiceNow
Associate Customer Success Guide (German Speaking)
Join ServiceNow in Dublin as an Associate Customer Success Guide (German Speaking). Drive customer success using ServiceNow modules, ensuring product adoption and satisfaction. Competitive salary and growth opportunities offered.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
ServiceNow is seeking an Associate Customer Success Guide to drive customer success, growth, and adoption in the EMEA region. This role involves onboarding new customers, serving as a trusted advisor, driving product adoption, and collaborating with internal teams to deliver seamless customer experiences. The position requires fluency in English and German, and an in-office commitment is necessary, including a 3-day commitment in Dublin.
Requirements
- Onboard new customers with all necessary resources.
- Serve as a customer advocate for product adoption.
- Drive product adoption through proactive guidance.
- Partner with internal teams to collaborate on solutions.
- Participate in customer success workshops.
- Manage escalated customer issues.
Benefits
- Competitive Salary
- Growth Opportunities
- Flexible Work Arrangements
Requirements Summary
Bachelor's degree preferred. Experience in AI integration is a plus. Strong communication and organizational skills are essential
